The ordering QR asks for a Chinese number or WeChat login
You are at a restaurant and its ordering screen is asking for a phone number or a WeChat login you cannot complete. Ask staff to help you order now rather than treating account setup as the only route to a meal.
- Keep the blocked screen visible and show it to a member of staff.
- Use the Chinese card to ask for a paper menu, staff-assisted order or counter ordering. Ask which of those this restaurant can offer.
- If you already pressed submit or pay, ask staff to check whether an order or payment exists before placing it again.
Where are you stuck?
- Tell staff your phone cannot complete this step and ask them to take the order.
This does not assume every provider offers guest checkout or accepts every overseas country code.
- Ask restaurant staff to enter the order themselves rather than entering a stranger’s phone number or borrowing their account.
Have staff confirm the table or takeaway collection arrangement, dishes, quantities, total and whether payment is due now.
- Ask staff whether they can take the order or offer a menu that does not require this login.
Do not promise a Skip, tourist or no-login button unless it is actually present.
- Treat ordering access and payment as separate questions: ask staff how you can order first, then which payment method they accept.
- Show the table/order reference and payment result to staff.
Ask whether the order was received, whether the payment was received, and whether cooking has started. Resolve those separately before repeating anything; a spinning screen does not establish the result.
- Show the relevant saved dietary card directly to staff before they submit the order.
An unanswered note in a QR form does not establish that the kitchen can meet it. The 12 shared cards are choices, not a list of your own requirements. Read each card’s scope and show only those that match what you actually need; show multiple selected cards together when necessary. Vegetarian allows eggs/dairy; vegan is separate, and the broad seafood card differs from the shellfish-only card.
If that does not resolve it
- The QR account step is blocking the order. Ask a staff member to take your choices and confirm the table, quantities and prices.
- Staff cannot take the order at the table. Ask whether the counter can accept an order or has a printed menu. Confirm whether payment happens before cooking.
- Only an unworkable digital route is available. If nothing has been ordered, agree that with staff and choose another meal option. If an order/payment exists, resolve its status with staff before leaving or ordering again.