Get unstuck.
Alipay rejected your overseas card payment
Your linked overseas card did not complete an Alipay payment. Establish the transaction type and actual result before changing methods; a generic decline does not identify the cause.
Open the fix →AMap asks for a Chinese phone number
Your AMap screen is asking for a mainland phone number. First separate the task you need now—finding a place, saving it or booking a ride—from the registration problem.
Open the fix →You cannot find the booking QR or enter the venue
You are at an attraction and cannot find a usable admission credential, or staff cannot validate it. Establish the actual venue, order status and required entry document before buying again.
Open the fix →Tell the kitchen what you need
Choose the Chinese card that matches your own dietary requirements.
Open the fix →The menu has no pictures and you cannot read it
You have an unfamiliar text-only menu. Ask staff to narrow it to a few dishes you can understand, then confirm ingredients, portion and price; you do not need to translate every item.
Open the fix →Your payment failed at the counter
You are at a staffed checkout and the payment has failed. First establish whether staff received payment, then choose another accepted method.
Open the fix →The ordering QR asks for a Chinese number or WeChat login
You are at a restaurant and its ordering screen is asking for a phone number or a WeChat login you cannot complete. Ask staff to help you order now rather than treating account setup as the only route to a meal.
Open the fix →Show your destination to the driver
You have a destination but cannot explain it to the driver. Show a Chinese name and full address confirmed by the property or your booking, with a matching map pin when available.
Open the fix →Get a taxi when you do not speak Chinese
You need a ride and cannot explain the destination in Chinese. Prepare the exact destination first; use an already working English ride app or ask staffed assistance with the Chinese card.
Open the fix →Trip.com says “Reservation Submitted”
A reservation request is not evidence that your train ticket has been issued. Trip.com’s current reservation process attempts booking when sales open.
Open the fix →WeChat will not let you pay or transfer to a person
If you are trying to fund a personal transfer with an overseas card linked to Weixin Pay, that card route does not support money transfers or red packets. A merchant purchase is a different transaction.
Open the fix →